Refund and Returns Policy

Overview

Our refund and return policy lasts 30 days from the product’s arrival. To be eligible, items must be unused and in original condition.

Refunds

Once received and inspected, we’ll notify you about your refund status. Approved refunds will be processed to your original payment method.

Exchanges

We replace defective or damaged items. Contact us at shop@urbnundrgrnds.com.

Shipping returns

Return items to urbanundergrounds s.r.o.,

Ovocný trh 1096/8,Staré Město, 110 00 Prague.

You are responsible for return shipping costs, which are non-refundable.

Need help?

Contact us at shop@urbnundrgrnds.com for assistance.